Bonds Mission

As seen in Penrith Star April 2007

Good relationships between the boss and employees are vital for the business and for staff retention, says business consultant Wayne Maloney. A recent survey found 82 per cent of office workers had left a job rather than put up with "an outrageous boss," he said.

Mr Maloney, who is heading a series of management courses for the Penrith Valley Chamber of Commerce members, said: "With the low unemployment rate, people just don't think they should have to put up with an unorganised, unappreciative, or especially abusive bosses anymore.

"Many bosses really need to work on their management skills if they want to grow their business. Employees need to feel appreciation for what they have don e on a personal level and need to be provided with a reasonably flexible work schedule."

Phillip Grueff, who owns Penrith construction firm ARCS Building Group, said his open and relaxed relationship with staff was the secret of his company's success. "We've created an environment of openness, honesty and trust," he said.

"We get together for weekly team meetings to discuss what has been happening on site, suss out any problems and nip any gossip in the bud. I also organise team-bonding days - taking the guys out to paintball if we're doing well - and I set targets with rewards."

Chris Clarke, of South Penrith, has been with ARCS for eight months. He said: "Phillip really backs you and likes to challenge you to make more of yourself. There's just a really good culture among the guys and it makes you want to come in to work in the morning."